How hard have you pushed for your Workday system to be a boost to operational efficiency and a benchmark for employee experience ?
Let’s explore first the impact on businesses and employees of low HR Tech adoption. Let’s then check how Workday Customers are successfully applying enhancement waves to optimize productivity, levarage Workday’s AI capabilties and improve business competitiveness.
Business Impact of Low Workday Adoption:
Lost ROI on Technology Investment
Companies invest millions in advanced software, and low adoption leads to wasted resources and underperformance of these tools.
Reduced Operational Efficiency
Advanced tools promise automation and streamlining, but underutilization means processes remain manual, slow, and prone to errors.
Missed Data-Driven Insights
Advanced software often provides analytics capabilities, but without proper adoption, companies miss out on actionable insights and strategic decision-making.
Decreased Competitiveness
Low adoption allows competitors to outpace the company by leveraging their tools more effectively for innovation and market responsiveness.
Higher Costs
Poor adoption results in duplicative efforts, overreliance on legacy systems, and higher IT support costs to fix issues stemming from misaligned usage.
Human Impact
Employee Frustration
Employees struggle with clunky or unfamiliar tools, leading to dissatisfaction, frustration, and decreased morale.
Productivity Loss
Teams spend extra time troubleshooting or bypassing tools they don’t understand, reducing productivity and increasing burnout.
Resistance to Change
Without proper enablement, employees resist new tools, reinforcing a culture of stagnation and reluctance to innovate.
Talent Retention Issues
Top talent prefers workplaces with intuitive and supportive technology; low adoption creates a perception of a non-progressive work environment.
Missed Opportunities for Upskilling
Advanced software can be a vehicle for employee growth, but underutilization limits opportunities for learning and professional development.
An agile way to drive this is to start with an assessment either with focus on a specific process or specific role. The focus on a role is faster as fewer areas are involved in definitions. Start with gathering the current pain points from a user perspective. Estimate the impact on productivity and user friction. Then, prioritize the initiatives into quick wins, secure the key users in testing and validating the delivered improvements, and move to the next batch of improvements. At some point, the business will know enough about what can be done to continue suggesting enhancements to keep driving the process until it reaches optimal user satisfaction and business productivity.
Methodology for Enhancing Workday Configuration
Discovery and Assessment
Begin with roadmap priorities review, pain point, configuration review, quick wins and engaging stakeholders, including HR, IT, and business analysts, to align objectives.
Best Practice Alignment
Leverage Workday consultants’ experience with diverse customers to exchange ideas on what works best and innovative approaches while keeping in mind Workday configuration best practices. Tailored recommendations get aligned with Workday features with business goals.
Feature Evaluation and Prioritization
The HRIS team evaluates and ranks improvements based on ROI and user experience. Keep a data-driven insights for decisions and group inititives as improvements waves.
Prototype and Deploy
Make sure stakeholders are backing the improvements deployed and supporting the change management. Confirm with prototypes the improvements are effective & Gather further input from the business.
Knowledge Transfer
Upskill the HRIS team about the improvements deployed. They might apply features in other Workday domains and processes. Keep configuration change documentation, your system audit might it.
Continuous Improvement
Repeat new waves of enhancements as the business keeps involved suggesting improvements. Their enthusiasm and dedication to efficiency improvements will spread to other business areas.